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Guest Feedback

Each of these Guest Feedback submissions have been personally verified.
Personally Verified

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5 / 5 rating  5 / 5 rating
Guest Experience:

We are more pleased with Apollo.

Vehicle comments:

We give the vehicle 5 star.

5 / 5 rating  5 / 5 rating
Guest Experience:

We are more pleased with Apollo.

Vehicle comments:

We give the vehicle 5 star.

5 / 5 rating  5 / 5 rating
Guest Experience:

The folks at the Denver CO location were fantastic.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Check in and check out was very efficient

Vehicle comments:

Although new, there were a few minor issues like the screen door panel was broken and a tail light was out

5 / 5 rating  5 / 5 rating
Guest Experience:

All the stars possible!!!!

4 / 5 rating  4 / 5 rating
Guest Experience:

We loved the journey and the campgrounds.

5 / 5 rating  5 / 5 rating
Guest Experience:

Joseph at the San Francisco location was exceptionally great and really showed what customer service is really about... thank you Apollo!!!

Vehicle comments:

Rv was great for accommodating all my family.

3.5 / 5 rating  3.5 / 5 rating
Guest Experience:

Great experience Camper was bigger than expected Need to supply more towels tea towels and blankets and a bath mat

4 / 5 rating  4 / 5 rating
Guest Experience:

Nice welcome and return procedure, friendly staff

Vehicle comments:

Well equipped, high fuel consumption

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Refrigerator didn’t work to well but that was probably because we had too much food in it at one time.

5 / 5 rating  5 / 5 rating
Vehicle comments:

The only problem we had was that the Roadside Assistance Breakdown number was not answered when we tried ringing it over a minor mechanical issue. (we later resolved the issue ourselves)

5 / 5 rating  5 / 5 rating
Guest Experience:

The RV was faultless and the trip trouble-free. Service at pick-up and drop-off was a bit chaotic, but I guess the staff are pretty pressured.

Vehicle comments:

Bigger than we'd have liked. A 21 footer is better and avoids restrictions in places like Glacier National Park and various campgrounds on longer vehicles.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Excellent customer service from Corey at the San Leandro office!!!

Vehicle comments:

Brand new and in great shape!

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Some parts of the cabin, such as awnings are of poor quality.

5 / 5 rating  5 / 5 rating
Guest Experience:

Such a great experience from beginning to end working with the LA office.

Vehicle comments:

Vehicle was new with low miles. Clean and tan great!! Better than expected.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Vehicle was with 3800 meilen in best condition

5 / 5 rating  5 / 5 rating
Guest Experience:

Great service, easy checkin and return process, newer vehicles. While there are still a lot of excessive fees, it is less than some competitors do.

5 / 5 rating  5 / 5 rating
Guest Experience:

You are a very Goodall company !

Vehicle comments:

A very Goodall véhicle

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Checkout could be faster. Not enough people.

Vehicle comments:

I like the Winnebago Outlook quite a bit.

5 / 5 rating  5 / 5 rating
Guest Experience:

very good service

Vehicle comments:

well set out,

Average Rating 4.34 / 5 rating 4.34 out of 5 based on 20,653 reviews
Rocky Creek in an American National Park.