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Each of these Guest Feedback submissions have been personally verified.
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5 / 5 rating  5 / 5 rating
Vehicle comments:

The only problem we had was that the Roadside Assistance Breakdown number was not answered when we tried ringing it over a minor mechanical issue. (we later resolved the issue ourselves)

5 / 5 rating  5 / 5 rating
Guest Experience:

The RV was faultless and the trip trouble-free. Service at pick-up and drop-off was a bit chaotic, but I guess the staff are pretty pressured.

Vehicle comments:

Bigger than we'd have liked. A 21 footer is better and avoids restrictions in places like Glacier National Park and various campgrounds on longer vehicles.

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Excellent customer service from Corey at the San Leandro office!!!

Vehicle comments:

Brand new and in great shape!

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Some parts of the cabin, such as awnings are of poor quality.

5 / 5 rating  5 / 5 rating
Guest Experience:

Such a great experience from beginning to end working with the LA office.

Vehicle comments:

Vehicle was new with low miles. Clean and tan great!! Better than expected.

4 / 5 rating  4 / 5 rating
Vehicle comments:

Vehicle was with 3800 meilen in best condition

5 / 5 rating  5 / 5 rating
Guest Experience:

Great service, easy checkin and return process, newer vehicles. While there are still a lot of excessive fees, it is less than some competitors do.

5 / 5 rating  5 / 5 rating
Guest Experience:

You are a very Goodall company !

Vehicle comments:

A very Goodall véhicle

4.5 / 5 rating  4.5 / 5 rating
Guest Experience:

Checkout could be faster. Not enough people.

Vehicle comments:

I like the Winnebago Outlook quite a bit.

5 / 5 rating  5 / 5 rating
Guest Experience:

very good service

Vehicle comments:

well set out,

5 / 5 rating  5 / 5 rating
Guest Experience:

All good from start to end! Please add 90 degree pices for full hookup

Vehicle comments:

We call him Jimmy! He did great duties!

4 / 5 rating  4 / 5 rating
Guest Experience:

The vehicle crew were amazing. Dumping services should be part of the contract.

Vehicle comments:

How can you complain about a vehicle with 2500 miles on it. Bathroom door popped open the entire trip and the stove grate rattled due to a missing stopper pad.

5 / 5 rating  5 / 5 rating
Guest Experience:

All round great experience.

Vehicle comments:

Great to drive, clean, and comfortable.

4.5 / 5 rating  4.5 / 5 rating
Vehicle comments:

Overall a great experience. Suggestions for future vehicles: Maybe velcro on the cushions that lay on the dining room table to sleep on (they kept sliding off during the night); maybe move the TV up above the door with a swivel on it so that more windows could be placed on the kitchen side of the vehicle for looking out.

5 / 5 rating  5 / 5 rating
Guest Experience:

Nice and friendly

Vehicle comments:

Good for swiss traveler, it's not so big...

5 / 5 rating  5 / 5 rating
Guest Experience:

Great service upon pick-up/return

5 / 5 rating  5 / 5 rating
Guest Experience:

Service was great! Friendly reps and quick RV pickup and drop off

Vehicle comments:

Our RV was awesome and practically brand new!!

4 / 5 rating  4 / 5 rating
Guest Experience:

Good service

5 / 5 rating  5 / 5 rating
Vehicle comments:

Very reliable, never had a technical problem. This was important for us.

5 / 5 rating  5 / 5 rating
Vehicle comments:

Very reliable, never had a technical problem. This was important for us.

Average Rating 4.33 / 5 rating 4.33 out of 5 based on 20,145 reviews
Rocky Creek in an American National Park.