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COVID -19


Apollo COVID19 Update: as of 30 March 2020

 

With frequent changes being announced in the USA, our branches have a limited operation and physical presence. We are helping businesses to provide essential services for mobile self-isolation units and continue to offer support to any guests on the road.

We strongly advise you to call our branches if you have an enquiry.  Please do not turn up unannounced as we may not have a Cast member ready to help you at that time.

Upcoming Bookings 

If you have an upcoming booking in May, please contact us at info@apollorv.com to discuss rebooking or cancellation options. 

If your booking is in the summer months June-October and you have concerns about travel, you can contact our team to discuss options of cancellation and changes. Email us at info@apollorv.com.  You will appreciate we are handling many guest queries and will prioritize those with the most imminent travel dates.

If you have booked through a travel agent or tour operator, please contact them directly.

We are currently experiencing an extremely high number of calls and emails regarding bookings and cancellations. Thank you for your continued support and patience while we work through these. We are prioritizing cancellations and changes by travel date and are working as quickly as we can.


Apollo’s commitment to you

Guest experience and safety has always been our number one priority.  We consult with the World Health Organisation (WHO), the Centres for Disease control (CDC)and other agencies to ensure we are aligned with the latest information to help us make the best decisions for our Guests and Cast. You can get the latest information at https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html. 

Keeping you updated

If you have an upcoming reservation, please make sure we have all your details by logging into Web Check-in so that we can stay in touch with you. 

Self-isolation

We appreciate that many people are having to self-isolate for many reasons such as:

·         If you are returning to the USA from a high-risk country

·         If need to reduce contact with your family/elderly parents who live with you

·         You just want to get away from it all ...

Why not take an Apollo RV and go wherever you wish? You can stay close to home and plug in on your drive or head off to explore the USA, there are plenty of places to
escape the crowds.

 Talk to our team today about how we can help you.