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Employment

Join the vibrant team at Apollo Motorhome Holidays, the largest privately owned leisure vehicle operator in the Southern Hemisphere.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Globe-trotters will revel in a travel industry career, facilitating the exploration of Australia's exquisite landscapes in our quality motorhomes and campervans.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.

Your commitment to quality and can-do attitude will make you a welcome addition to our thriving team.

All applicants must have the right to work in the country where the position is based.

Australia

Guest Service Officer - Alice Springs

About the company

Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure Ltd (ATL).  ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.

About the role

You will be the first point of contact for all Guests arriving at the branch and exceed Guests expectations in accordance with company core values, policies and procedures.

To achieve this, your key duties and major activities will include: 

  • Acknowledge all Guests on arrival or when entering our premises. Always serve our guests in a friendly and efficient manner.
  • Vehicle demonstrations: Show and explain the use of the rental vehicle and all equipment in the living area to our guests.
  • Actively inform our guests about all ancillary sales items and strive to achieve branch ancillary sales and conversion targets.
  • Provide quotes and vehicle demonstrations to customers who enquire about a rental vehicle.
  • Make sure that all vehicles in the branch are clean and quality controlled.

The position is based at our Rental Branch in Alice Springs and is a full time permanent role. Working hours are between 8am to 5pm five days a week and the position may require some weekend work. There will be a career progression opportunities to Assistant Branch Manager.

Skills and Experiences

You should possess the following skills and experiences to be successful in this role:

  • Must have full Driver's Licence and ability to drive manual transmission vehicles
  • High School Certificate or equivalent. Qualification in Business or Tourism will be regarded
  • High customer service standards
  • Excellent interpersonal skill and presentation
  • Negotiation and conflict resolution skills
  • Good time management
  • Intermediate computer skills
  • Must have the ability to work flexible hours, including over weekends and Public Holidays if required
  • Friendly, positive attitude

The command of a second language such as French, Chinese or German will be highly regarded.

Culture and Benefits

We offer a support work environment and you will be able to take advantage of our generous staff rental policy.

If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now with your resume and cover letter.

Vehicle Maintenant Officer - Taren Point NSW

About the company

Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure Ltd (ATL).  ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story

About the role

Applications are open for an experienced and talented Vehicle Maintenance Officer to join our successful vehicle preparation team located in Taren Point.

Reporting to and supporting the Branch Manager, your duties will include the repairs and maintenance of all functional elements in our campervans and motorhomes.

The duties concentrate around the living area of the vehicle and not so much the mechanical side of the vehicle.

As a Vehicle Maintenance Officer you will also provide technical advice and assistance to the manager and your team to ensure that we meet and exceed customer service standards and customer expectations.

You'll enjoy the opportunities to show initiative and take on a variety of tasks each day. 

Being in the tourism industry, we are operating seven days a week and this position requires your availability five days per week from 8 am to 5 pm, which will also include rotating weekend rosters.

Skills and Experience

We are looking for a team player with good work ethics. A relevant trade qualification (e.g. RV manufacturing, cabinetmaking, carpentry, shop fitting) will be highly regarded but experience counts.

In addition you should have:

- a minimum of two years practical experience in a maintenance role (e.g. hotels/motel/vehicles/caravans or related maintenance),
- an open driver's license and good driving record,
- good attention to detail,
- the ability to work unsupervised within a team environment,
- a positive can-do attitude,
- reliability and good time management skills,
- the ability to meet deadlines.

Key criteria and responsibilities

- Undertake repairs, preventive maintenance and refurbishment of our fleet,
- Provide reliable and accurate maintenance knowledge, expertise and practical application to minimize downtime of the fleet,
- Sound understanding of technical use of specific tools,
- Relative knowledge of facilities maintenance,
- Excellent written/verbal communication skills,
- Intermediate computer skills,
- High standards of housekeeping throughout the workshop.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy. We offer two days paid camping leave per year in addition to your annual entitlements and we value ownership, leadership, and courage but also have fun in what we do and enjoy the ride.

If you are looking for a largely autonomous and challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

Trades Assistant - Northgate QLD

About the company 

WINNEBAGO is the most iconic RV brand in the world. APOLLO RV with over 30 years in Australia are proud to be producing the iconic brand right here in Brisbane. Our products are true "Made in Australia" vehicles, and we are committed to designing and building what are arguably the best Motorhomes, Campervans and Caravans in Australia.

We sell our vehicles from Company owned stores in Brisbane, Sydney, Melbourne, Adelaide and Perth, and have huge demand for our product. Due to significant growth we have recently moved to a brand new facility.

About the role

We are currently looking for a Trades Assistant / Maintenance person to join our well established and successful team. 

Our manufacturing facility is located in Northgate (Brisbane) and our hours of operation are 7am to 3:30pm Monday to Thursday, and 7am to 1pm on Fridays.

Skills and Experience

A relevant trade qualification (e.g. RV manufacturing, cabinetmaking, carpentry, shop fitting) will be highly regarded but experience counts. This position also requires a strong work ethic and will suit someone who thrives in a team environment. 

The ideal candidate will posses the following: 

  • Previous experience in a maintenance role (e.g.hotels/motel/vehicles/caravans or related maintenance)
  • Open driver's license and good driving record
  • Good attention to detail
  • The ability to work unsupervised within a team environment
  • A positive can-do attitude
  • Reliability and good time management skills
  • The ability to meet deadlines

Key criteria and responsibilities

  • Provide reliable and accurate maintenance knowledge, expertise and practical application to minimize downtime 
  • Sound understanding of technical use of specific tools
  • Relative knowledge of facilities maintenance
  • Excellent written and verbal communication skills
  • Intermediate computer skills
  • High standards of housekeeping throughout the workshop

Culture and benefits

We are prepared to train and invest in our staff, and offer solid pay rates and security for motivated people.

Do you like the camping and the outdoor lifestyle? You will also be able to take advantage of our generous staff hire policies, which allow you to experience our product with your family and friends (free of charge).

Please note that National Police Checks form part of the final stage of our recruitment process. Your written consent will be sought should you reach this stage.

 

Carpenter, Boat Builder, Body Builder - Caravan Assembly, Northgate QLD

About the company


WINNEBAGO is the most iconic RV brand in the world. APOLLO RV with over 30 years in Australia are proud to be producing the iconic brand right here in Brisbane. Our products are true "Made in Australia" vehicles, and we are committed to designing and building what are arguably the best Motorhomes, Campervans and Caravans in Australia.

We sell our vehicles from Company owned stores in Brisbane, Sydney, Melbourne, Adelaide and Perth, and have huge demand for our product. Due to significant growth we have recently moved to a brand new facility.

The role


We have an immediate start opportunity for experienced tradespeople to join our organisation and help us expand our manufacturing operations.

If you are a coach- or body builder, boat builder, recreational vehicle builder, shop fitter or you have another relevant trade and you are interesting in joining our Caravan Assembly team then we would love to talk to you.

But trade qualifications are not essential. Experience in any of the above trades, as well as skill and pride in your work is what we are looking for. 

We offer a positive team culture, job security, opportunities for advancement, and a real future in a growing business.

This is a full time, permanent position with a minimum of 38 hours per week. We provide market competitive hourly rates. Hours of work are Monday to Thursday 7am – 3.30pm, Fridays 7am - 1pm Fridays. Our large and modern plant is located in Northgate.

If you want to be proud of what you do, be associated with an iconic brand, and be part of a business with a proven track record and a real future, then "apply now".

Coach/Body Builder - East Tamaki, Auckland, NZ

We are currently looking for an experienced Coach/Body Builder for the manufacture and service of our campervans and motorhomes in East Tamaki.

About the company

Talvor Motorhomes is a division of Apollo Tourism & Leisure Ltd (ATL).  ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.

About the role

We are looking for experienced tradespeople or people with experience in coach- and body building, boat building, cabinet making/joinery, shop fitting or automotive trades.

Almost any trade qualification would be useful and therefore will be highly regarded. But experience counts, too. We are prepared to train and invest into our people so any relevant hands-on work experience in building motorhomes, campervans or caravans will be considered.

Our manufacturing operation is situated in East Tamaki and our work day starts at 6:30am. Reliability and punctuality are highly regarded in our workplace.

Great work conditions are provided, as are all the tools and equipment necessary for the job. All we require are motivated people to fit in with our small but highly trained workforce.

There are a variety of jobs in this role and all employees need to be flexible and available to work in any area within the factory. A clean driver's license will be required.

Please apply by emailing your resume and cover letter if you wish to be considered for this great opportunity.

Fleet Department - Internship - Brisbane

Are you dreaming about living the Australian dream? Hunting kangaroos? Rounding up cattle on horseback?

Unfortunately, we won’t get you to do any of that during your Internship with us.

BUT!

We are looking for an intern in our Fleet department in Brisbane. As an Intern with Apollo Motorhome Holidays you will have the opportunity to explore the amazing Australian countryside in a Campervan or Motorhome as part of your assignment!

During your time with us we expect that you will be exposed to these activities & tools: fleet analysis, supplier and breakdown analysis, cost per movement and other metrics, reporting etc.
You will be fully integrated into our fleet operations team and involved in all day-to-day operational activities in our fleet department.

Insight into the working environment of a fleet operations department will give you a better understanding of how your theoretical knowledge gained at school/university applies to real business, and it will also assist you in your future job search.

The program involves projects across all Fleet Operation related functions including:

  • Data analysis to reduce overall operational costs and increase guest service level
  • Analysis of failure rates and parts usage to aid in reviewing programmed maintenance regimes
  • Analyse data on guest service anomalies and identify opportunities for service improvement programs;
  • Development of standard reporting (tables, charts and graphs) to monitor effectiveness of guest service improvements
  • Benefits tracking of costs saving initiatives.
  • Whole of life costing analysis to determine optimal fleet life parameters.
  • Other Fleet related projects as they arise

We have been hosting International students successfully for many years now. Our Internship programs are well received and the feedback from past Internship students has been positive.

To be eligible for an Internship with us you  will be currently enrolled in a university program (Year 2-4) be required to complete an internship (minimum 20 weeks) as part of your degree. If you are enthusiastic about your future career, open to new cultural experiences, fit in easily and get along with people, we would like to host you in one of our many departments or branches. We do expect you to have intermediate to advanced oral and written English language skills.

 Interested? Please email your resume and cover letter to employment@apollocamper.com

Service Advisor - Burpengary

About the role

Our well established, successful Burpengary Branch (Kratzmann Caravans) are looking for an experienced Service Advisor (Customer & Warranty). 

This position supports and reports to the Workshop and Operations Manager.

Duties include but are not limited to:

  • General administration duties
  • Actioning customer enquiries and complaints
  • General labour assistance
  • Providing estimates and quotations
  • The identification of workshop issues
  • Daily housekeeping
  • Ordering parts as required
  • Submitting quotes to manufacturers & suppliers
  • Creating and invoicing orders

 About you

You will use your customer service skills to manage customer and warranty enquiries from booking through to completion. You will also be the main point of contact for customer after-sales enquiries such as warranty.

Requirements:

Valid open driver's license

 Culture and Benefits

You'll enjoy the opportunity to be part of a successful team and take on a variety of tasks each day.

This position requires your availability Monday to Friday from 8 am to 5 pm.

 About the Company

Established since 1987; Kratzmann Caravans is a family business that began operations over 28 years ago and today is recognised Australia-wide as a leader in the caravan retail industry. Kratzmann Caravans stock over 150 Australian-made new and used vans including caravans, pop tops, camper trailers, prestige and the big mover in the market.. off-road vans; all chosen after meeting strict criteria.

Vehicle Maintenance Officer - Christchurch, NZ

About the company

Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure Ltd (ATL).  ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story

About the role

Applications are open for an experienced and talented Vehicle Maintenance Officer to join our successful team in our Christchurch Branch.

Reporting to and supporting the Branch Manager, your duties will include the repairs and maintenance of all functional elements in our campervans and motorhomes.

The duties concentrate around the living area of the vehicle and not so much the mechanical side of the vehicle.

As a Vehicle Maintenance Officer you will also provide technical advice and assistance to the manager and your team to ensure that we meet and exceed customer service standards and guest expectations.

You'll enjoy the opportunities to show initiative and take on a variety of tasks each day. 

Being in the tourism industry, we are operating seven days a week and this position requires your availability five days per week from 8 am to 5 pm, which will also include rotating weekend rosters.

Skills and Experience

We are looking for a team player with good work ethics. A relevant trade qualification (e.g. RV manufacturing, cabinetmaking, carpentry, shop fitting) will be highly regarded but experience counts.

In addition you should have:

- a minimum of two years practical experience in a maintenance role (e.g. hotels/motel/vehicles/caravans or related maintenance),
- an open driver's license and good driving record,
- good attention to detail,
- the ability to work unsupervised within a team environment,
- a positive can-do attitude,
- reliability and good time management skills,
- the ability to meet deadlines.

Key criteria and responsibilities

- Undertake repairs, preventive maintenance and refurbishment of our fleet,
- Provide reliable and accurate maintenance knowledge, expertise and practical application to minimize downtime of the fleet,
- Sound understanding of technical use of specific tools,
- Relative knowledge of facilities maintenance,
- Excellent written/verbal communication skills,
- Intermediate computer skills,
- High standards of housekeeping throughout the workshop.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy.

If you are looking for a largely autonomous and challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

Fleet Coordinator - Northgate, QLD

About the company

Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure Ltd (ATL). ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.

About the role

Apollo Assist is one of our key departments delivering on our customer service promise.

You will provide our traveling guests with service solutions over the phone. This can range from quick & easy trouble-shooting to elaborate logistics solutions in order to get vehicles repaired and guests back on the road.

Key objective : Maximise guest satisfaction and minimise fleet downtime through the effective management of our fleet of motorhomes and campervans in Australia, New Zealand and the US.

You will work with the guests, other Apollo Departments, suppliers and the network of Apollo branches.

To achieve this, your key activities will include:

  • Assist guests and other departments with vehicle related problems.
  • Negotiate best possible outcomes for guest satisfaction and business expenses.
  • Track incidents to ensure guests are kept informed of solutions and repair progress.
  • Provide technical and logistical solutions to branches to minimise vehicle downtime.
  • Adhere to all procedural protocols in relation to the servicing and repairing of vehicles.
  • Minimise vehicle repair time.
  • Ensure repairs are being carried out obeying to standard repair practices.

This position is based at our Global Head Office in Northgate, Brisbane, and is a permanent full time role with approximately 38 hours a week (5 days per week). The position requires weekend work as per roster.

Skills and Experiences

We are looking for a well-organised and team-focused individual with high energy levels and a passion for helping external and internal customers.

You should possess the following skills and experiences to be successful in this role:

  • Guest services and call center experience,
  • Excellent interpersonal skills and an empathetic communication style,
  • Strong problem solving abilities,
  • An automotive understanding or mechanical aptitude (formal qualification highly regarded),
  • Good time management and the ability to prioritise tasks and remain calm under pressure,
  • Intermediate computer skills.

The command of a second language such as French or German will be highly regarded.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy and paid camping leave.

If you are looking for a challenging, yet rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

Vehicle Maintenance Offcier - Northgate, QLD

About the company

Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure Ltd (ATL). ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.

About the role

Applications are open for an experienced and talented Vehicle Maintenance Officer to join our successful vehicle maintenance team located in Northgate, Brisbane.

Reporting to and supporting the Branch Manager, your duties will include the repairs and maintenance of all functional elements in our campervans and motorhomes.

The duties concentrate around the living area of the vehicle and not so much the mechanical side of the vehicle.

As a Vehicle Maintenance Officer you will also provide technical advice and assistance to the manager and your team to ensure that we meet and exceed customer service standards and customer expectations.

You'll enjoy the opportunities to show initiative and take on a variety of tasks each day. 

Being in the tourism industry, we are operating seven days a week and this position requires your availability five days per week from 8 am to 5 pm, which will also include rotating weekend rosters.

Skills and Experience

We are looking for a team player with good work ethics. A relevant trade qualification (e.g. RV manufacturing, cabinetmaking, carpentry, shop fitting) will be highly regarded but experience counts.

In addition you should have:

- a minimum of two years practical experience in a maintenance role (e.g. hotels/motel/vehicles/caravans or related maintenance),
- an open driver's license and good driving record,
- good attention to detail,
- the ability to work unsupervised within a team environment,
- a positive can-do attitude,
- reliability and good time management skills,
- the ability to meet deadlines.

Key criteria and responsibilities

- Undertake repairs, preventive maintenance and refurbishment of our fleet,
- Provide reliable and accurate maintenance knowledge, expertise and practical application to minimize downtime of the fleet,
- Sound understanding of technical use of specific tools,
- Relative knowledge of facilities maintenance,
- Excellent written/verbal communication skills,
- Intermediate computer skills,
- High standards of housekeeping throughout the workshop.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy.

If you are looking for a largely autonomous and challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

Sales & Reservations Consultant - Northgate, QLD

About the company

Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure Ltd (ATL). ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.

About the role

As Sales and Reservations Consultant, you will sell  dream holidays. The purpose of this role is to answer all inbound customer calls with the highest degree of courtesy and professionalism, take responsibility of all customer queries, provide correct and accurate information and follow through to completion.

You will be fully trained to sell the Apollo range of products.

The position is based at our Global Head Office in Northgate (10 min from Northgate train station) and is a permanent full time role with approximately 38 hours per week, spread over five shifts that will include some weekends and Public Holidays. In return you will be offered an attractive remuneration package including an Level 3 award rate accompanied by a monthly sales incentive and rewards plan.

Our travel professionals are dedicated sales agents who:

  • Educate our customers on the various vehicle brands and vehicle groups offered by Apollo. 
  • Identify, quote and sell our products based on our guests needs
  • Successfully meet and exceed sales targets and other KPIs 

Skills and Experiences

Apollo is looking for an ambitious, sales-driven individual with a strong customer focus to join our dynamic Travel Sales team! 

You should be able to demonstrate a willingness to enhancing our guest's experience and commitment to providing exceptional guest service.

Reporting to the Reservations Manager, the key experience, skills and attributes we are looking for are:

  1. Proven track record of achieving sales targets.
  2. Exceptional communication skills, confidence and a winning phone persona that attracts attention.
  3. Solid computer skills.

A second language such as German, French, or Chinese, while not essential, will be beneficial in this role.

Culture and Benefits

We are organisation that supports and rewards excellence and we want to see you succeed. 

We frequently celebrate five and ten year anniversaries here at Apollo, and while we work hard, we also make sure we "Enjoy the Ride".

Take advantage of our generous staff product trial program, which allows you to experience our product in your own time (e.g. weekends) with your family and friends – free of charge. True to our business and industry, we offer paid Camping Leave in addition to your annual leave. We also offer staff discounts for motorhome rentals to you and your family and friends.

If you thrive on achieving sales targets, have a passion for what you do as well as a dedication to developing your own skills and knowledge, then we are looking forward to receiving your application.  

Guest Service Officer - Taren Point, NSW

About the company

Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure Ltd (ATL). ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.

About the role

As Guest Services Officer you will play a vital role in our organisation.

You will be first point of contact for our International and Domestic guests. If your focus is to always put our guests first, then this role will interest you.

The main tasks include serving guests face-to-face and over the phone.
• Entering rental agreements and explaining terms and conditions,
• Demonstrating functions of our motorhomes and campervans,
• Selling liability reduction options and ancillary products and services, e.g. GPS devices, picnic equipment etc.
• Responding to questions, and
• Resolving guest relations issues.

We don't just sell Motorhome Holidays, we sell an experience!

The position is based at our Sydney Branch in Taren Point and is a casual role with 20-38 hours per week plus reasonable additional hours. The position requires weekend work as per roster (overtime and penalty rates apply).

Skills and Experiences

We are looking for a well-organised and team-focused individual with high energy levels and a passion for guest service, who can communicate well with people from all walks of life and various cultural backgrounds.
To be successful in this role, you should possess the following traits, skills and experiences:
• A strong guest service focus,
• Track-record of achieving sales targets,
• Solid problem solving abilities,
• Experience in effective complaint handling and conflict resolution,
• Good time and self-management,
• Effective communication skills, verbal and written,
• Sound computer skills,
• Friendly, positive attitude.

A second language, preferably European such as German, Dutch or Spanish, will be highly regarded.

An open driver's license and immaculate driving record is essential.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy.
If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

Vehicle Maintenance Officer - Taren Point, NSW

About the company

Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure Ltd (ATL).  ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story

About the role

Applications are open for an experienced and talented Vehicle Maintenance Officer to join our successful vehicle preparation team located in Taren Point.

Reporting to and supporting the Branch Manager, your duties will include the repairs and maintenance of all functional elements in our campervans and motorhomes.

The duties concentrate around the living area of the vehicle and not so much the mechanical side of the vehicle.

As a Vehicle Maintenance Officer you will also provide technical advice and assistance to the manager and your team to ensure that we meet and exceed customer service standards and customer expectations.

You'll enjoy the opportunities to show initiative and take on a variety of tasks each day. 

The position is based at our Sydney Branch in Taren Point and is a casual role with 20-38 hours per week plus reasonable additional hours. The position requires weekend work as per roster (overtime and penalty rates apply).

Skills and Experience

We are looking for a team player with good work ethics. A relevant trade qualification (e.g. RV manufacturing, cabinetmaking, carpentry, shop fitting) will be highly regarded but experience counts.

In addition you should have:

- a minimum of two years practical experience in a maintenance role (e.g. hotels/motel/vehicles/caravans or related maintenance),
- an open driver's license and good driving record,
- good attention to detail,
- the ability to work unsupervised within a team environment,
- a positive can-do attitude,
- reliability and good time management skills,
- the ability to meet deadlines.

Key criteria and responsibilities

- Undertake repairs, preventive maintenance and refurbishment of our fleet,
- Provide reliable and accurate maintenance knowledge, expertise and practical application to minimize downtime of the fleet,
- Sound understanding of technical use of specific tools,
- Relative knowledge of facilities maintenance,
- Excellent written/verbal communication skills,
- Intermediate computer skills,
- High standards of housekeeping throughout the workshop.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy.

If you are looking for a largely autonomous and challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

Guest Service Officer, Brisbane

About the role

You will be the first point of contact for all Guests arriving at the branch and exceed Guests expectations in accordance with company core values, policies and procedures.

To achieve this, your key duties and major activities will include: 

  • Acknowledge all Guests on arrival or when entering our premises. Always serve our guests in a friendly and efficient manner.
  • Vehicle demonstrations: Show and explain the use of the rental vehicle and all equipment in the living area to our guests.
  • Actively inform our guests about all ancillary sales items and strive to achieve branch ancillary sales and conversion targets.
  • Provide quotes and vehicle demonstrations to customers who enquire about a rental vehicle.
  • Make sure that all vehicles in the branch are clean and quality controlled.

The position is based at our Northgate Rental Branch in Brisbane and is a full time permanent role. Working hours are between 8am to 5pm five days a week and the position may require some weekend work. 

 

Skills and Experiences

You should possess the following skills and experiences to be successful in this role:

  • Must have full Driver's Licence and ability to drive manual transmission vehicles
  • High School Certificate or equivalent. Qualification in Business or Tourism will be regarded
  • High customer service standards
  • Excellent interpersonal skill and presentation
  • Negotiation and conflict resolution skills
  • Good time management
  • Intermediate computer skills
  • Must have the ability to work flexible hours, including over weekends and Public Holidays if required
  • Friendly, positive attitude

The command of a second language such as French, Chinese or German will be highly regarded.

 

Culture and Benefits

We offer a support work environment and you will be able to take advantage of our generous staff rental policy.

If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now with your resume and cover letter.

Guest Service Officer, Perth WA

About the company

Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure Ltd (ATL).  ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.

About the role

You will be the first point of contact for all Guests arriving at the branch and exceed Guests expectations in accordance with company core values, policies and procedures.

To achieve this, your key duties and major activities will include: 

  • Acknowledge all Guests on arrival or when entering our premises. Always serve our guests in a friendly and efficient manner.
  • Vehicle demonstrations: Show and explain the use of the rental vehicle and all equipment in the living area to our guests.
  • Actively inform our guests about all ancillary sales items and strive to achieve branch ancillary sales and conversion targets.
  • Provide quotes and vehicle demonstrations to customers who enquire about a rental vehicle.
  • Make sure that all vehicles in the branch are clean and quality controlled.

The position is based at our High Wycombe Rental Branch in Perth and is a full time permanent role. Working hours are between 8am to 5pm five days a week and the position may require some weekend work. 

Skills and Experiences

You should possess the following skills and experiences to be successful in this role:

  • Must have full Driver's Licence and ability to drive manual transmission vehicles
  • High School Certificate or equivalent. Qualification in Business or Tourism will be regarded
  • High customer service standards
  • Excellent interpersonal skill and presentation
  • Negotiation and conflict resolution skills
  • Good time management
  • Intermediate computer skills
  • Must have the ability to work flexible hours, including over weekends and Public Holidays if required
  • Friendly, positive attitude

The command of a second language such as French, Chinese or German will be highly regarded.

Culture and Benefits

We offer a support work environment and you will be able to take advantage of our generous staff rental policy.

If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now with your resume and cover letter.

Workshop and Customer Service Manager, Loganholme QLD

About the Company

Established since 1987; Kratzmann Caravans is a family business that began operations over 28 years ago and today is recognised Australia-wide as a leader in the caravan retail industry. Kratzmann Caravans stock over 150 Australian-made new and used vans including caravans, pop tops, camper trailers, prestige and off-road vans.

About the role

Our well established and successful Loganholme Branch (Kratzmann Caravans) are looking for an experienced Workshop and Customer Service Manager. 

Duties include but are not limited to:

  • Develop and monitor Technicians and Service Advisors
  • Identify client's needs and explain/demonstrate services to them
  • Provide estimate and detailed quotations to client's 
  • Receive and review customer feedback 
  • Investigate serious customer complaints and concerns 
  • Respond to client's requests regarding job status 
  • Be the exclusive workshop staff member that is responsible to talk with our customers where a workshop related query/issue is raised.
  • Identify staff that require training and implement training opportunities
  • Gather sales leads for the Vehicle Sales Manager
  • Collect completed repair orders from Technicians 
  • Co-ordinate resources, schedules and activities 
  • Quickly communicate delays or concerns with the relevant department 
  • Manage the routine maintenance 
  • Manage inward goods, checking quantities, dispatching goods and receipting invoices
  • Act as a technical adviser on key projects
  • Perform "Technician" duties throughout the day where required

About you

To be considered for this role you will have the following the skills and experience:

  • Valid open manual driver's license
  • Mechanical trade qualification
  • Minimum 2 years experience in the RV Repair Industry or similar professional trade
  • Experience supervising and directing staff
  • Excellent interpersonal skills and a collaborative management style
  • Advanced computer skills and proficiency in excel, word, outlook etc.
  • Ability to look beyond the initial customer enquiry and identify other business opportunities
  • Strong practical and problem solving skills for fault finding
  • Ability and knowledge to provide on the job training to the workshop team
  • Awareness of Health & Safety Regulations

Culture and Benefits

You'll enjoy the opportunity to be part of and lead a successful team and tackle a variety of tasks each day.

This position requires your availability Monday to Friday from 8 am to 5 pm.

 

Guest Service Officer, Darwin NT

About the role

You will be the first point of contact for all Guests arriving at the branch and exceed Guests expectations in accordance with company core values, policies and procedures.

To achieve this, your key duties and major activities will include: 

  • Acknowledge all Guests on arrival or when entering our premises. Always serve our guests in a friendly and efficient manner.
  • Vehicle demonstrations: Show and explain the use of the rental vehicle and all equipment in the living area to our guests.
  • Actively inform our guests about all ancillary sales items and strive to achieve branch ancillary sales and conversion targets.
  • Provide quotes and vehicle demonstrations to customers who enquire about a rental vehicle.
  • Make sure that all vehicles in the branch are clean and quality controlled.

The position is based at our Darwin Rental Branch and is a full time, fixed-term role until the end of November 2018. Working hours are between 8am to 5pm five days a week and the position may require some weekend work. 

Skills and Experiences

You should possess the following skills and experiences to be successful in this role:

  • Must have full Driver's Licence and ability to drive manual transmission vehicles
  • High School Certificate or equivalent. Qualification in Business or Tourism will be regarded
  • High customer service standards
  • Excellent interpersonal skill and presentation
  • Negotiation and conflict resolution skills
  • Good time management
  • Intermediate computer skills
  • Must have the ability to work flexible hours, including over weekends and Public Holidays if required
  • Friendly, positive attitude

The command of a second language such as French, Chinese or German will be highly regarded.

Culture and Benefits

We offer a support work environment and you will be able to take advantage of our generous staff rental policy.

If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now with your resume and cover letter.

 

Assistant Branch Manager, Darwin NT

About the company

Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure Ltd (ATL).  ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.

The main tasks include

• Supervising a team of guest service officers,
• Entering rental agreements and explaining terms and conditions,
• Demonstrating functions of our motorhomes and campervans,
• Selling liability reduction options and ancillary products and services, e.g. GPS devices, picnic equipment etc.
• Responding to questions,
• Resolving guest relations issues and
• Collecting revenue.

The position is based in Darwin with approximately 38 hours (plus some reasonable overtime), requiring weekend work as per roster. This is a full-time, fixed term opportunity until the end of November 2018.

Skills and Experiences

We are looking for a well-organised and team-focused individual with high energy levels and a passion for guest service, who can communicate well with people from all walks of life and various cultural backgrounds.
To be successful in this role, you should possess the following traits, skills and experiences:
• Previous staff supervision experience,
• Guest service experience,
• A strong track-record of achieving sales targets,
• Solid problem solving abilities,
• Experience in effective complaint handling and conflict resolution,
• Good time and self-management,
• Effective communication skills, verbal and written,
• Sound computer skills,
• Calm and polite composure when under pressure,
• Friendly, positive attitude.

A second language, preferably European such as German, Dutch or French, will be highly regarded.

An open driver's license and immaculate driving record is essential.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy.
If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now by emailing your resume and cover letter.

 

Vehicle Maintenance Officer, Darwin NT

About the company

Apollo Motorhome Holidays is a division of Apollo Tourism & Leisure Ltd (ATL).  ATL is listed on the Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.

 

About the role

Applications are open for an experienced and talented Vehicle Maintenance Officer to join our successful vehicle preparation team located in Darwin.

Reporting to and supporting the Branch Manager, your duties will include the repairs and maintenance of all functional elements in our campervans and motorhomes.

The duties concentrate around the living area of the vehicle and not so much the mechanical side of the vehicle.

As a Vehicle Maintenance Officer you will also provide technical advice and assistance to the manager and your team to ensure that we meet and exceed customer service standards and customer expectations.

You'll enjoy the opportunities to show initiative and take on a variety of tasks each day. 

Being in the tourism industry, we are operating seven days a week and this position requires your availability five days per week from 8 am to 5 pm, which will also include rotating weekend rosters.



Skills and Experience

We are looking for a team player with good work ethics. A relevant trade qualification (e.g. RV manufacturing, cabinetmaking, carpentry, shop fitting) will be highly regarded but experience counts.

In addition you should have:

- a minimum of two years practical experience in a maintenance role (e.g. hotels/motel/vehicles/caravans or related maintenance),
- an open driver's license and good driving record,
- good attention to detail,
- the ability to work unsupervised within a team environment,
- a positive can-do attitude,
- reliability and good time management skills,
- the ability to meet deadlines.


Key criteria and responsibilities

- Undertake repairs, preventive maintenance and refurbishment of our fleet,
- Provide reliable and accurate maintenance knowledge, expertise and practical application to minimize downtime of the fleet,
- Sound understanding of technical use of specific tools,
- Relative knowledge of facilities maintenance,
- Excellent written/verbal communication skills,
- Intermediate computer skills,
- High standards of housekeeping throughout the workshop.



Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy.

If you are looking for a largely autonomous and challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

 

Guest Service Officer, Cairns QLD

About the role

You will be the first point of contact for all Guests arriving at the branch and exceed Guests expectations in accordance with company core values, policies and procedures.

To achieve this, your key duties and major activities will include: 

  • Acknowledge all Guests on arrival or when entering our premises. Always serve our guests in a friendly and efficient manner.
  • Vehicle demonstrations: Show and explain the use of the rental vehicle and all equipment in the living area to our guests.
  • Actively inform our guests about all ancillary sales items and strive to achieve branch ancillary sales and conversion targets.
  • Provide quotes and vehicle demonstrations to customers who enquire about a rental vehicle.
  • Make sure that all vehicles in the branch are clean and quality controlled.

The position is based at our Cairns Rental Branch and is a full time, fixed-term role for 6 months. Working hours are between 8am to 5pm five days a week and the position may require some weekend work. 

Skills and Experiences

You should possess the following skills and experiences to be successful in this role:

  • Must have full Driver's Licence and ability to drive manual transmission vehicles
  • High School Certificate or equivalent. Qualification in Business or Tourism will be regarded
  • High customer service standards
  • Excellent interpersonal skill and presentation
  • Negotiation and conflict resolution skills
  • Good time management
  • Intermediate computer skills
  • Must have the ability to work flexible hours, including over weekends and Public Holidays if required
  • Friendly, positive attitude

The command of a second language such as French, Chinese or German will be highly regarded.

Culture and Benefits

We offer a support work environment and you will be able to take advantage of our generous staff rental policy.

If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now with your resume and cover letter.

Cleaner / Detailer, Burpengary QLD

About the Company

Established since 1987; Kratzmann Caravans is a family business that began operations over 28 years ago and today is recognised Australia-wide as a leader in the caravan retail industry. Kratzmann Caravans stock over 150 Australian-made new and used vans including caravans, pop tops, camper trailers, prestige and off-road vans.

About the role

We now have an automotive detailer role available for an immediate start.

You will be an important part of our team. Our aim is to provide outstanding products (new and second hand vehicles) to our customers. To achieve this, your key duties and responsibilities will include: 

  • Wash the exterior of vehicles using various cleaning solutions, apply tire shine and occasionally wax and buff vehicles using cloths and buffing machines. 
  • Vacuum and steam clean the interior of vehicles to remove dirt and debris, clean upholstery and surfaces, use air compressors and cloths to dry surfaces and apply preservation chemicals to surfaces for protection against spots and stains.
  • Occasionally clean and remove any grease on engines or engine compartments.
  • Manage and maintain the appropriate level of supplies.
  • Organise the yard to set presentation standards

This is a permanent full time role with approximately 38 hours (some reasonable overtime may be required).

Skills and Experiences

A positive attitude, punctuality and the ability to work as a team player in a team environment are prerequisites for this position.

To be successful in this role, these skills and experiences are what we are looking for:

A minimum of two years practical car grooming or detailing experience (e.g. car or Caravan dealership),

  • An open driver's license and good driving record,
  • Good attention to detail,
  • The ability to work unsupervised within a team environment,
  • A positive and proactive attitude,
  • Ability to work to set time schedules.

If you are looking for a largely autonomous and challenging, yet, rewarding role within a supportive team environment, and you believe you possess the required skills and experiences, then please apply online now.

 
Take a scenic drive through Death Valley National Park.