When and where can I pick up and drop off my Apollo RV?

Apollo's North American branches are situated in Las Vegas, Los Angeles and San Francisco.

Apollo branches are open from Monday to Friday from 9am to 4pm, and Saturday from 9am to 12pm. Branches are closed on Sundays and public holidays.

Do I need a special driver's licence?

On pick up of the vehicle a full (non provisional) and valid driver's licence must be presented in person by all people wishing to drive the vehicle. If the licence is not in English, an International driver's licence or valid, certified translation is also required. The minimum age to drive Apollo vehicles is 21 years, and the maximum age is 75 years.

What is supplied with Apollo RV?

Apollo RVs are supplied with crockery and cutlery, while personal kits including linen and towels are available for hire. Apollo also supplies a complimentary Welcome Pack for your first night. The pack contains matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.

We strongly recommend you use soft bags instead of suitcases for your luggage. Soft bags take up less room and fit more easily into the storage cupboards and lockers in the vehicle.

What kind of battery system does my Apollo RV have?

All Apollo RVs run on a dual battery system. This means the engine battery is separate from the battery system used for internal appliances such as the fridge, lights and water pump.

The appliance battery system will last approximately 12 hours when fully charged. The batteries recharge when you drive the vehicle and when you plug into a powered site. Since the engine battery is separate, if you flatten one of the rear batteries, you will still be able to start the engine and drive.

All vehicles have the facility to plug into electricity. When you plug into electricity in an RV park all equipment automatically runs off 110V electricity rather than the batteries. You can then use appliances such as the television and microwave which only run off electricity.

While Apollo RVs are rated at 30amps, you can still connect to power at RV parks rated at 20amps, so long as you do not run all your appliances and outlets at the same time.

Where do we camp at night?

RV Parks
We strongly recommend you stay in an RV park. The USA has an extensive network of RV parks in all major tourist centres and most towns. RV parks offer excellent recreational opportunities, plus essential shower and toilet facilities. Powered sites enable you to connect your vehicle to electricity. We recommend you book ahead to secure your campsite, particularly during busy vacation season.

National Parks
Most national parks have areas set aside for camping. There are often showers, restrooms, outdoor grills and picnic areas. National parks are also beautiful and peaceful locations to stay overnight. However, national parks do not usually offer powered sites.

Roadside Camping
County laws prohibit camping on the side of the road near towns and cities. However, outside towns and in country areas it is generally permitted.

Are Apollo RVs easy to drive?

We understand how important your peace of mind is when driving an unfamiliar vehicle in unfamiliar surroundings. From the thousands of customers and staff who have driven our RVs, we have had nothing but surprise and pleasure at how easy our vehicles are to drive.

Driving an Apollo vehicle is slightly different to driving a car as RVs are large, commercial vehicles.  However, we are confident your driving experience will be simple and easy as you enjoy the comfort, luxury and safety of an Apollo RV!

Do you have roadside assistance should I have a breakdown or accident?

All Apollo RVs are serviced and maintained to the highest industry standard. In the event you run into mechanical difficulties on your holiday, Apollo offers 24 hour roadside assistance for your peace of mind. If you require assistance, please call Apollo on 1-877-393-0353 and we will help to get you back on the road as soon as possible.

Are Apollo RVs winterized?

Apollo's USA rental RVs are not winterized.

Where can I drive my Apollo vehicle?

Apollo RVs can only be driven on sealed/bitumen roads. Other travel restrictions apply as specified in our Terms and Conditions, and Apollo occasionally restricts vehicle movements in certain areas due to adverse road or weather conditions.

Are there cancellation fees?

Some fees may apply if you cancel your rental booking. Please refer to Apollo's Terms and Conditions for full details.

Can Apollo motorhomes and campervans play MP3 CDs/do they have an iPod jack?

All Apollo campervans and motorhomes can play MP3 CDs, and some of our RVs are also fitted with iPod jacks. However, as we cannot guarantee your rental vehicle will include this feature, we recommend you purchase a radio transmitter which will enable you to play your iPod in an Apollo RV.

What are toll roads, and do I have to pay to use them?

Toll roads are roads which charge a fee in exchange for access through to your destination. When driving an RV in the USA, you are responsible for paying toll fees, so it is important to be aware of these roads before you travel. Refer to the US Department of Transportation for more information.

IMPORTANT: Please be aware that the information above serves to answer frequently asked questions only. For full Apollo Terms and Conditions please refer to your Apollo Rental Agreement or view our Terms and Conditions online.