Travel at your own pace...



Frequently Asked Questions

Apollo's North American branches are situated in Las Vegas, Los Angeles, San Francisco and Denver.

Pick-up time is between 12:00 noon and 4:00 PM Monday to Friday and 9am and 11am Saturday.Early pick-ups cannot be pre-arranged. Drop off Time is between 9:00 AM and 11:00 AM Monday to Saturday.

On pick up of the vehicle a full (non provisional) and valid driver's licence must be presented in person by all people wishing to drive the vehicle. If the licence is not in English, an International driver's licence or valid, certified translation is also required. The minimum age to drive Apollo vehicles is 21 years.

Apollo RVs are supplied with crockery and cutlery, while personal kits including linen and towels are available for hire.

We strongly recommend you use soft bags instead of suitcases for your luggage. Soft bags take up less room and fit more easily into the storage cupboards and lockers in the vehicle.

All Apollo RVs run on a dual battery system. This means the engine battery is separate from the battery system used for internal appliances such as the fridge, lights and water pump.

The appliance battery system will last approximately 12 hours when fully charged. The batteries recharge when you drive the vehicle and when you plug into a powered site. Since the engine battery is separate, if you flatten one of the rear batteries, you will still be able to start the engine and drive.

All vehicles have the facility to plug into electricity. When you plug into electricity in an RV park all equipment automatically runs off 110V electricity rather than the batteries. You can then use appliances such as the television and microwave which only run off electricity.

While Apollo RVs are rated at 30amps, you can still connect to power at RV parks rated at 20amps, so long as you do not run all your appliances and outlets at the same time.

RV Parks
We strongly recommend you stay in an RV park. The USA has an extensive network of RV parks in all major tourist centres and most towns. RV parks offer excellent recreational opportunities, plus essential shower and toilet facilities. Powered sites enable you to connect your vehicle to electricity. We recommend you book ahead to secure your campsite, particularly during busy vacation season.

National Parks
Most national parks have areas set aside for camping. There are often showers, restrooms, outdoor grills and picnic areas. National parks are also beautiful and peaceful locations to stay overnight. However, national parks do not usually offer powered sites.

Roadside Camping
County laws prohibit camping on the side of the road near towns and cities. However, outside towns and in country areas it is generally permitted.

We understand how important your peace of mind is when driving an unfamiliar vehicle in unfamiliar surroundings. From the thousands of customers and staff who have driven our RVs, we have had nothing but surprise and pleasure at how easy our vehicles are to drive.

Driving an Apollo vehicle is slightly different to driving a car as RVs are large, commercial vehicles. However, we are confident your driving experience will be simple and easy as you enjoy the comfort, luxury and safety of an Apollo RV!

All Apollo RVs are serviced and maintained to the highest industry standard. In the event you run into mechanical difficulties on your holiday, Apollo offers 24 hour roadside assistance for your peace of mind. If you require assistance, please call Apollo on 1-877-393-0353 and we will help to get you back on the road as soon as possible.

Apollo's USA rental RVs are winterized.

Apollo RVs can only be driven on sealed/bitumen roads. Other travel restrictions apply as specified in our Terms and Conditions, and Apollo occasionally restricts vehicle movements in certain areas due to adverse road or weather conditions.

Some fees may apply if you cancel your rental booking. Please refer to Apollo's Terms and Conditions for full details.

All Apollo campervans and motorhomes can play MP3 CDs, and some of our RVs are also fitted with iPod jacks. However, as we cannot guarantee your rental vehicle will include this feature, we recommend you purchase a radio transmitter which will enable you to play your iPod in an Apollo RV.

Toll roads are roads which charge a fee in exchange for access through to your destination. When driving an RV in the USA, you are responsible for paying toll fees, so it is important to be aware of these roads before you travel. Refer to the US Department of Transportation for more information.

We do not have the facilities to attach a bike rack to our Motorhomes.

Bikes may be stored inside the Motorhome, however we would prefer they are stored in bike bags to avoid any damage to the interior of the Motorhome.

RV Relocation FAQs

Before contacting our reservations team to book your motorhome relocation special, please ensure you complete the following steps for a quick and easy booking process:

  • Have your credit card ready to pay the deposit
  • Familiarise yourself with the relocation Terms and Conditions
  • Confirm that you have held an open licence for 2 years, and are over 21 years of age

Please also remember that you will need to pay a bond on vehicle pick-up, so you must have sufficient funds on your credit card.

The popularity of our relocation offers mean it would be very difficult for us to maintain an up to date relocation waiting list. Our rental vehicle relocation page is updated daily, so the best way to track available relocation specials is by bookmarking this page and visiting it on a regular basis.

Apollo relocation specials are made available as a result of Apollo's rental requirements. Therefore, we cannot offer any special not posted on our relocation page.

Apollo offers a certain number of days and free kilometres at the heavily discounted relocation rate. The number of days and kilometres are determined by the route you are travelling. Subject to availability, you may be able to hire the vehicle for additional days at a higher rate. Extra kilometres driven are charged at a low per km rate on vehicle return. For full details, see our Terms and Conditions.

Apollo does not provide Airport transfers for relocation offers, so please make sure you have made transport arrangements to and from the airport. Most airports provide a taxi rank where you can access cabs to take you to our rental office..

IMPORTANT: Please be aware that the information above serves to answer frequently asked questions only. The answers to these questions may change at any time. For full Apollo Terms and Conditions please refer to your Apollo Rental Agreement.