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Employment

Join the vibrant team at Apollo Motorhome Holidays, the largest privately owned leisure vehicle operator in the Southern Hemisphere.

With locations in Australia, New Zealand, the USA and Canada, opportunities to join our team at any level are endless. Explore a new career in anything from customer service to management, either at our branches or within our Head Office in Brisbane.

Globe-trotters will revel in a travel industry career, facilitating the exploration of Australia's exquisite landscapes in our quality motorhomes and campervans.

Operating 23 branches across Australia and New Zealand, the USA and Canada, Apollo's continued growth and success ensures career stepping stones are always available.

Your future at Apollo is limited only by your imagination. Our dedication to staff development is a reality, not just a slogan.

With every role making real contributions to the business, you have the unique opportunity to make history as part of the Apollo success story.

Your commitment to quality and can-do attitude will make you a welcome addition to our thriving team.

All applicants must have the right to work in the country where the position is based.

USA

Yard Person, San Leandro, CA

Applications are open for an experienced Yard Person to join our successful company in our San Leandro branch.

About the company

Apollo Motorhome Holidays is an Australian success story. A privately owned company headquartered in Brisbane, it has grown to become a global player in the Recreational Vehicle products and services market, with operations in Australia, New Zealand, USA and Canada. Our business portfolio includes vehicle rental, manufacturing and sales activities.

About the role

As a Yard Person you will be responsible for the appearance of the yard and general cleaning of facilities. You will assist customer with check-ins, vehicle preparation, facility presentation and the general day-to-day operation of the branch in accordance with company standards and guest expectations.

The main tasks will include:

• Providing the show through of vehicles to guests,

• Completing vehicle check-ins with the guests according to company Standard Operating Procedure and policy,

• Completing Vehicle Condition Reports (VCRs) according to company policy,

• Ensuring that vehicles have all equipment as booked,

• Keeping the yard organized, neat and tidy,

• Preparing personal kits as required,

• Assisting in vehicle deliveries, refills of liquids and gasses, and repairs as instructed by the manager,

• Washing and preparing vehicles,

• Communicating with Branch Manager or Assistant Branch Manager regarding problems with equipment or vehicles,

• Ensuring that guests are served consistently and in accordance with vision and mission, company policies and rental contract terms and conditions

• Meeting or exceeding service standards.

The position is based at our San Leandro branch and is a seasonal full time role until October with approximately 40-45 hours per week. The position requires Saturday work.

Skills and Experiences

We are looking for a well-organised and team-focused individual with high energy levels. To be successful in this role, you should possess the following traits, skills and experiences:

• Experience in a similar role, preferably in the Rental, Tourism or Hospitality industry,

• Previous Guest Service experience,

• Experience in inventory control and cost management,

• Exceptional time management skills,

• Exceptional organizational skills,

• Some mechanical or automotive aptitude .

A second language, preferably European such as German, Dutch or French, will be highly regarded.

An open driver's license and immaculate driving record is essential.

Culture and Benefits

We offer an attractive package made up of hourly rate plus sales incentives, and you will be able to take advantage of our generous staff rental policy.If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now by emailing your resume and cover letter.

Guest Service Officer, San Leandro CA

Applications are open for an experienced Guest Services Officer to join our successful company in our San Leandro Branch.

About the company

Apollo Motorhome Holidays is an Australian success story. A privately owned company headquartered in Brisbane, it has grown to become a global player in the Recreational Vehicle products and services market, with operations in Australia, New Zealand, USA and Canada. Our business portfolio includes vehicle rental, manufacturing and sales activities.

About the role

As Guest Service Officer you will play a vital role in our organisation.

You will be first point of contact for our International and Domestic guests. If your focus is to always put our guests first, then this role will interest you.

The main tasks include serving guests face-to-face and over the phone by

• Welcoming them,

• Entering rental agreements and explaining terms and conditions,

• Demonstrating functions of our range of RVs,

• Selling liability reduction options and ancillary products and services, e.g. GPS devices, picnic equipment etc.

• Responding to questions,

• Resolving guest relations issues and

• Collecting revenue.

We don’t just sell Motorhome Holidays, we sell an experience!

The position is based at our San Leandro Branch and is a seasonal full time role with approximately 40-45 hours per week. The position requires weekend work as per roster.

Skills and Experiences

We are looking for a well-organised and team-focused individual with high energy levels and a passion for guest service, who can communicate well with people from all walks of life and various cultural backgrounds. To be successful in this role, you should possess the following traits, skills and experiences:

• Previous guest service experience,

• A strong track-record of achieving sales targets,

• Solid problem solving abilities,

• Experience in effective complaint handling and conflict resolution,

• Good time and self-management,

• Effective communication skills, verbal and written,

• Sound computer skills,

• Calm and polite composure when under pressure,

• Friendly, positive attitude.

A second language, preferably European such as German, Dutch or French, will be highly regarded.

An open driver's license and immaculate driving record is essential.

Culture and Benefits

We offer an attractive package made up of hourly rate plus sales incentives, and you will be able to take advantage of our generous staff rental policy. If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now by emailing your resume and cover letter.

Australia

Branch Manager, Sydney NSW

The role

In this role you will manage the day-to-day operation of our Sydney rental branch. You will lead and motivate the rental team made up of Vehicle Maintenance and Guest Service Officers. Your aim is to ensure outstanding service to our guests while minimising costs, and maximising fleet availability and guest satisfaction. While largely an autonomous role, you will be reporting to the Branch Operations Manager and be held accountable with closely monitored key performance indicators.

Your main daily tasks include:

  • Ensuring guest service at the highest standard
  • Resolving guest relations issues
  • Motivating the team to achieve ancillary sales targets
  • Ensuring vehicles are maintained according to schedules
  • Managing vehicle repair requirement, including supplier management
  • Managing stock of spare parts and vehicle equipment
  • Maintain vehicle cleaning & maintenance standards by liaising with contract cleaning supervisor and workshop supervisor.


We don't just sell Motorhome Holidays, we sell an experience!

The position is based at our Sydney Branch in Taren Point and is a permanent full time role with approximately 38 hours (plus some reasonable overtime). The position requires weekend work as per roster.

Skills and Experiences

We are looking for a well-organised and team-focused individual with high energy levels and a passion for guest service, who can communicate relevant issues to peers, senior managers or other stakeholders. A focused approach toward attainment of KPI's and business plan strategies should be a primary driver.

To be effective in this role, you require a good understanding of the Cairns automotive repair industry, good communication skills and above average time management skills. You will know how to train and motivate a team of Guest Service and Vehicle Maintenance professionals to provide the best experience for our guests every time. Previous experience as a Service Advisor or similar would be an ideal background for this role.

You should possess the following skills and experiences to be successful in this role:

  • Mechanical trade qualification or previous mechanical experience (highly regarded)
  • Experience in ensuring high levels of guest service, combined with effective complaint handling and conflict resolution
  • Good time management and self-management skills
  • Sound computer skills
  • Calm and polite composure when under pressure
  • Friendly, positive attitude

An open driver's license and immaculate driving record is essential.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy. You will be invited to annual conferences in Brisbane and work with a team of dedicated professionals who are keen to advance professional experience.

If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

Guest Service Officer - Brisbane

About the role

You will be the first point of contact for all Guests arriving at the branch and exceed Guests expectations in accordance with company core values, policies and procedures.

To achieve this, your key duties and major activities will include: 

  • Acknowledge all Guests on arrival or when entering our premises. Always serve our guests in a friendly and efficient manner.
  • Vehicle demonstrations: Show and explain the use of the rental vehicle and all equipment in the living area to our guests.
  • Actively inform our guests about all ancillary sales items and strive to achieve branch ancillary sales and conversion targets.
  • Provide quotes and vehicle demonstrations to customers who enquire about a rental vehicle.
  • Make sure that all vehicles in the branch are clean and quality controlled.

The position is based at our Northgate Rental Branch in Brisbane and is a full time permanent role. Working hours are between 8am to 5pm five days a week and the position may require some weekend work. 

Skills and Experiences

You should possess the following skills and experiences to be successful in this role:

  • Must have full Driver's Licence and ability to drive manual transmission vehicles
  • High School Certificate or equivalent. Qualification in Business or Tourism will be regarded
  • High customer service standards
  • Excellent interpersonal skill and presentation
  • Negotiation and conflict resolution skills
  • Good time management
  • Intermediate computer skills
  • Must have the ability to work flexible hours, including over weekends and Public Holidays if required
  • Friendly, positive attitude

The command of a second language such as French, Chinese or German will be highly regarded.

Culture and Benefits

We offer a support work environment and you will be able to take advantage of our generous staff rental policy.

If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now !

Vehicle Maintenance Officer - Sydney Branch

About the role

Applications are open for an experienced Vehicle Maintenance Officer to join our Sydney team in Taren Point.

Working on a casual basis, your duties will include the repairs and maintenance of all functional elements in our campervans and motorhomes and concentrate around the living area of the vehicle and not so much the mechanical side of the vehicle.

As a Vehicle Maintenance Officer you will also provide technical advice and assistance to the manager and your team to ensure that we meet and exceed customer service standards and guest expectations.

Key responsibilities

- Undertake repairs, preventive maintenance and refurbishment of our fleet,
- Provide reliable and accurate maintenance knowledge, expertise and practical application to minimize downtime of the fleet,
- Sound understanding of technical use of specific tools,
- Relative knowledge of facilities maintenance,
- Excellent written/verbal communication skills,
- Intermediate computer skills,
- High standards of housekeeping throughout the workshop.

You'll enjoy the opportunities to show initiative and take on a variety of tasks each day. If you are enthusiastic and keen to roll-up your sleeves to get the job done then we want to hear from you!

Being in the tourism industry, we are operating seven days a week and this position requires your availability five days per week from 8 am to 5 pm, which will also include rotating weekend rosters.

Skills and Experience

We are looking for a team player with good work ethics. A relevant trade qualification (e.g. RV manufacturing, cabinetmaking, carpentry, shop fitting) will be highly regarded. In addition you should have:

- a minimum of two years practical experience in a maintenance role (e.g. hotels/motel/vehicles/caravans or related maintenance),
- an open driver's license and good driving record,
- good attention to detail,
- the ability to work unsupervised within a team environment,
- a positive can-do attitude,
- reliability and good time management skills,
- the ability to meet deadlines, and
- effective communication skills.

Culture and Benefits
We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy.

If you are looking for a largely autonomous and challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now !

Vehicle Maintenance Officer - Perth Branch

About the role

Applications are open for an experienced and talented Vehicle Maintenance Officer to join our successful team in our Perth branch located in High Wycombe.

Reporting to and supporting the Branch Manager, your duties will include the repairs and maintenance of all functional elements in our campervans and motorhomes.

The duties concentrate around the living area of the vehicle and not so much the mechanical side of the vehicle.

As a Vehicle Maintenance Officer you will also provide technical advice and assistance to the manager and your team to ensure that we meet and exceed customer service standards and guest expectations.

You'll enjoy the opportunities to show initiative and take on a variety of tasks each day. 

Being in the tourism industry, we are operating seven days a week and this position requires your availability five days per week from 8 am to 5 pm, which will also include rotating weekend rosters.

Skills and Experience

We are looking for a team player with good work ethics. A relevant trade qualification (e.g. RV manufacturing, cabinetmaking, carpentry, shop fitting) will be highly regarded but experience counts.

In addition you should have:

- a minimum of two years practical experience in a maintenance role (e.g. hotels/motel/vehicles/caravans or related maintenance),
- an open driver's license and good driving record,
- good attention to detail,
- the ability to work unsupervised within a team environment,
- a positive can-do attitude,
- reliability and good time management skills,
- the ability to meet deadlines.

Key criteria and responsibilities

- Undertake repairs, preventive maintenance and refurbishment of our fleet,
- Provide reliable and accurate maintenance knowledge, expertise and practical application to minimize downtime of the fleet,
- Sound understanding of technical use of specific tools,
- Relative knowledge of facilities maintenance,
- Excellent written/verbal communication skills,
- Intermediate computer skills,
- High standards of housekeeping throughout the workshop.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy.

If you are looking for a largely autonomous and challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

Guest Service Officer - Darwin

About the role

You will be the first point of contact for all Guests arriving at the branch and exceed Guests expectations in accordance with company core values, policies and procedures.

To achieve this, your key duties and major activities will include:

  • Acknowledge all Guests on arrival or when entering our premises. Always serve our guests in a friendly and efficient manner.
  • Vehicle demonstrations: Show and explain the use of the rental vehicle and all equipment in the living area to our guests.
  • Actively inform our guests about all ancillary sales items and strive to achieve branch ancillary sales and conversion targets.
  • Provide quotes and vehicle demonstrations to customers who enquire about a rental vehicle.
  • Make sure that all vehicles in the branch are clean and quality controlled.

The position is based at our Winnellie Rental Branch in Darwin and is a full time, fixed-term role until November. Working hours are between 8am to 5pm five days a week and the position may require some weekend work.

Skills and Experiences

You should possess the following skills and experiences to be successful in this role:

  • Must have full Driver's Licence and ability to drive manual transmission vehicles
  • High School Certificate or equivalent. Qualification in Business or Tourism will be regarded
  • High customer service standards
  • Excellent interpersonal skill and presentation
  • Negotiation and conflict resolution skills
  • Good time management
  • Intermediate computer skills
  • Must have the ability to work flexible hours, including over weekends and Public Holidays if required
  • Friendly, positive attitude

The command of a second language such as French, Chinese or German will be highly regarded.

Culture and Benefits

We offer a support work environment and you will be able to take advantage of our generous staff rental policy.

If you are looking for a challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now !

Vehicle Maintenance Officer - Brisbane Branch

About the role

Applications are open for an experienced and talented Vehicle Maintenance Officer to join our successful team in our Brisbane branch located in Northgate.

Reporting to and supporting the Branch Manager, your duties will include the repairs and maintenance of all functional elements in our campervans and motorhomes.

The duties concentrate around the living area of the vehicle and not so much the mechanical side of the vehicle.

As a Vehicle Maintenance Officer you will also provide technical advice and assistance to the manager and your team to ensure that we meet and exceed customer service standards and guest expectations.

You'll enjoy the opportunities to show initiative and take on a variety of tasks each day. 

Being in the tourism industry, we are operating seven days a week and this position requires your availability five days per week from 8 am to 5 pm, which will also include rotating weekend rosters.

Skills and Experience

We are looking for a team player with good work ethics. A relevant trade qualification (e.g. RV manufacturing, cabinetmaking, carpentry, shop fitting) will be highly regarded but experience counts.

In addition you should have:

- a minimum of two years practical experience in a maintenance role (e.g. hotels/motel/vehicles/caravans or related maintenance),
- an open driver's license and good driving record,
- good attention to detail,
- the ability to work unsupervised within a team environment,
- a positive can-do attitude,
- reliability and good time management skills,
- the ability to meet deadlines.

Key criteria and responsibilities

- Undertake repairs, preventive maintenance and refurbishment of our fleet,
- Provide reliable and accurate maintenance knowledge, expertise and practical application to minimize downtime of the fleet,
- Sound understanding of technical use of specific tools,
- Relative knowledge of facilities maintenance,
- Excellent written/verbal communication skills,
- Intermediate computer skills,
- High standards of housekeeping throughout the workshop.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy.

If you are looking for a largely autonomous and challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

Service Receptionist - Brisbane

We are looking for a motivated, enthusiastic, and well-presented Service Receptionist to join our RV Sales Team in Northgate. The show room is large and bright and the team can't keep up with customer enquiries so they are in urgent need of administrative help, which will include

  • Answering incoming phone calls and collect and distribute leads
  • Ensuring walk-in customers are acknowledged and made feel welcome
  • Gathering pre-qualification information from customers to pass onto our sales team
  • General Administration duties such as invoicing, registrations, online advertisement and ordering
  • Organising the mail and other paperwork

The role will be permanent full time with 38 hours per week (plus reasonable additional hours may be required)

About your skills and experience

To be successful in this role, you 

  • require two years experience in an automotive dealership or similar role
  • must have a valid driver's licence and be able to drive manual transmission cars
  • will need great communication and customer service skills (face-to-face and phone),
  • should have strong attention to detail
  • require intermediate computer proficiency and previous online advertising experience
  • be well presented, motivated and comfortable to work in a fast-paced team environment.

Our culture and benefits

We offer:

  • An attractive remuneration package
  • 2 days/year paid (!) camping leave in addition to annual leave entitlements
  • Access to product trials free of charge (Motorhome holidays anyone?)
  • Ongoing support and training
  • A supportive, fun and friendly company culture

If you are interested in this position, please send us some details about yourself, a resume.

Fleet Coordinator, Brisbane QLD

Apollo Assist is one of our key departments delivering on our customer service promise.

About the role 

You will provide our traveling guests with service solutions over the phone. This can range from quick & easy trouble-shooting to elaborate logistics solutions in order to get vehicles repaired and guests back on the road.

Key objective: Maximise guest satisfaction and minimise fleet downtime through the effective management of our fleet of motorhomes and campervans in Australia, New Zealand and the US.

You will work with the guests, other Apollo Departments, suppliers and the network of Apollo branches.

To achieve this, your key activities will include: 

  • Assist guests and other departments with vehicle related problems.
  • Negotiate best possible outcomes for guest satisfaction and business expenses.
  • Track incidents to ensure guests are kept informed of solutions and repair progress.
  • Provide technical and logistical solutions to branches to minimise vehicle downtime.
  • Adhere to all procedural protocols in relation to the servicing and repairing of vehicles.
  • Minimise vehicle repair time.
  • Ensure repairs are being carried out obeying to standard repair practices.

This position is based at our Global Head Office in Northgate, Brisbane, and is a permanent full time role with approximately 38 hours a week (5 days per week). The position requires weekend work as per roster.

Skills and Experiences

We are looking for a well-organised and team-focused individual with high energy levels and a passion for helping external and internal customers.

You should possess the following skills and experiences to be successful in this role:

  • Guest services and call center experience,
  • Excellent interpersonal skills and an empathetic communication style,
  • Strong problem solving abilities,
  • An automotive understanding or mechanical aptitude (formal qualification highly regarded),
  • Good time management and the ability to prioritise tasks and remain calm under pressure,
  • Intermediate computer skills.

The command of a second language such as French or German will be highly regarded.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy and paid camping leave.

If you are looking for a challenging, yet rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

Supply Chain and Inventory Manager, Brisbane QLD

Apollo Motorhomes is a market leading business producing the iconic WINNEBAGO brand. We have a history of success, a bright future, and are seeking an experienced and motivated Supply Chain professional to join our business and lead our Stores and Purchasing operations into the future.

About the role

This newly created role will report to the Executive General Manager of Manufacturing, and manage the stores, inventory and purchasing operations within the manufacturing operations.

Your responsibilities

  • Managing inventory assets to a high level of accuracy and reliability,
  • Managing stock levels to ensure suitable inventory levels in consideration of value and usage,
  • Managing the purchasing function to ensure product is ordered with sufficient lead times, accurate supplier forecasts, and product is delivered on time,
  • Monitoring purchasing activities to ensure price and costing compliance,
  • Identifying process improvement opportunities,
  • Leading the change initiative to ensure opportunities are realised,
  • Supporting production activities through customer focused delivery of product to work centres.

Required skills

  • Direct supervision and management of teams of 8+ staff
  • Analytical and process oriented thinking
  • Excellent problem solving skills
  • Good systems understanding, with ability to mine and analyse data
  • Strong commercial acumen
  • Financial reporting and P+L knowledge
  • Inventory / Asset management
  • Good interpersonal skills
  • Strong negotiation skills with the ability to influence and achieve lower cost of ownership
  • High level of attention to detail

Culture and Benefits

We offer an attractive salary package plus a generous staff rental policy and paid camping leave.

New Zealand

Vehicle Maintenance Officer, Christchurch

About the role

Applications are open for an experienced and talented Vehicle Maintenance Officer to join our successful team in our Christchurch Branch.

Reporting to and supporting the Branch Manager, your duties will include the repairs and maintenance of all functional elements in our campervans and motorhomes.The duties concentrate around the living area of the vehicle and not so much the mechanical side of the vehicle.

As a Vehicle Maintenance Officer you will also provide technical advice and assistance to the manager and your team to ensure that we meet and exceed customer service standards and guest expectations. You'll enjoy the opportunities to show initiative and take on a variety of tasks each day. 

Being in the tourism industry, we are operating seven days a week and this position requires your availability five days per week from 8 am to 5 pm, which will also include rotating weekend rosters.

Skills and Experience

We are looking for a team player with good work ethics. A relevant trade qualification (e.g. RV manufacturing, cabinetmaking, carpentry, shop fitting) will be highly regarded but experience counts.

In addition you should have:

- a minimum of two years practical experience in a maintenance role (e.g. hotels/motel/vehicles/caravans or related maintenance),
- an open driver's license and good driving record,
- good attention to detail,
- the ability to work unsupervised within a team environment,
- a positive can-do attitude,
- reliability and good time management skills,
- the ability to meet deadlines.

Key criteria and responsibilities

- Undertake repairs, preventive maintenance and refurbishment of our fleet,
- Provide reliable and accurate maintenance knowledge, expertise and practical application to minimize downtime of the fleet,
- Sound understanding of technical use of specific tools,
- Relative knowledge of facilities maintenance,
- Excellent written/verbal communication skills,
- Intermediate computer skills,
- High standards of housekeeping throughout the workshop.

Culture and Benefits

We offer an attractive salary package and you will be able to take advantage of our generous staff rental policy.

If you are looking for a largely autonomous and challenging, yet, rewarding role within a small and supportive team, and you believe you possess the required skills and experiences, then please apply now.

Take a scenic drive through Death Valley National Park.